Contact Us

 

Address

Thorpe Road Surgery
64 Thorpe Road
Peterborough
Cambridgeshire
PE3 6AP

Get directions (opens in Google Maps)

See our opening hours

Parking

Disabled parking is available for patients of Thorpe Road Surgery in front of the main entry.

Community Link Transport
Community Link is designed for people who are unable to use or have difficulty using public transport, or where no public transport is available. Whether you use a wheelchair or not, our specialised transport and professional drivers will help you to gain greater access to shops and other vital services. The Community Link Bus is wheelchair accessible. Further information

The Patient Transport Service provides ambulances to patients who need support to reach their healthcare appointment, or for their admission to and discharge from hospital, due to their medical/clinical needs. 

How do I organise transport to and from hospital?

Accessibility

Translation/Interpreting
The surgery has access to telephone and video translation/interpreting services at all times, covering hundreds of different languages. However, please let us know when booking if an interpreter is required so that additional time can be allowed. For BSL interpreters, we may need some advanced notice in order to arrange for an interpreter to attend the surgery.

To access communication support for a hospital or community service appointment please let the provider of the service know when you arrange your appointment. The details of who will provide your appointment can usually be found on your appointment or clinic letters. The service provider will then be able to work with you to arrange necessary support on your behalf.

Transport to Appointments
The Non-Emergency Patient Transport Service provides transport for patients who are frail or need specialist assistance to and from appointments at hospitals, treatment centres and other similar facilities. If you need assistance to attend an appointment, contact them on 0345 6038117. 

See our disability access policy

Opening Hours

Important

We are closed on bank holidays. See our events and closures page to learn more.

Day Opening hours
Monday 8:00 am to 6:30pm
Tuesday 8:00 am to 6:30pm
Wednesday 8:00 am to 6:30pm
Thursday 8:00 am to 6:30pm
Friday 8:00 am to 6:30pm
Saturday Closed
Sunday Closed

Out of Hours

Enhanced Access Appointments

Convenient appointments when your practice is closed

Your GP practice works in partnership with Greater Peterborough Network (GPN) to provide Enhanced Access appointments outside of normal practice opening hours.

These appointments give you greater flexibility to access routine healthcare at a time that suits you, helping to improve access to primary care across Peterborough.

Enhanced Access appointments are delivered through the GP Hub by an experienced multidisciplinary team, including:

  • GPs
  • Advanced Clinical Practitioners (ACPs)
  • Practice Nurses
  • Healthcare Assistants (HCAs)

GP Hub Opening Hours

The GP Hub is available at the following times: Monday to Friday: 6:30pm – 9:00pm Saturday: 8:30am – 6:30pm

What appointments are available?

  • GP Appointments: Routine GP consultations for a range of non-urgent health concerns.
  • Nurse Appointments: Our Practice Nurses can provide a range of routine treatments and services, including:
    • Cervical screening (smear tests)
    • Dressings and wound care
    • Stitch removal
    • Injections
    • Swabs
  • Healthcare Assistant (HCA) Appointments: Healthcare Assistants can provide a variety of routine health checks and clinical procedures, including:
    • Blood tests (phlebotomy)
    • Blood pressure checks
    • Pulse oximetry
    • NHS Health Checks
    • Diabetic reviews and foot checks

How to book

Enhanced Access appointments cannot be booked directly through the GP Hub.

If you would like an appointment, please contact your registered GP practice. A member of the practice team will discuss your needs and, if appropriate, book you into the next available GP Hub appointment.

Can't visit your surgery during opening hours?

Ask your practice for an appointment at the GP Hub.

Why use Enhanced Access?

Enhanced Access helps make healthcare more convenient by:

  • Providing appointments outside of normal practice opening hours.
  • Offering greater choice and flexibility for patients.
  • Improving access to routine primary care services.
  • Supporting patients who find it difficult to attend appointments during the working day.
  • Helping ensure patients receive the right care in the right place.

If you need advice or would like to book an appointment, please contact your GP practice.

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

The Minor Illness and Injuries Unit

The Minor Illness and Injuries Unit (MIIU) is located at the Emergency Department of Peterborough City Hospital, they are open 7 days a week from 8am - 8pm. No appointment is necessary.

Non-Urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Find Us

Integrated Care Board

For issues related to commissioning and local policy only.

Cambridgeshire and Peterborough Integrated Care System
Telephone: 0800 279 2535