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Optional cookies
Optional cookies help us understand how the site is used and provide additional features such as analytics, accessibility tools and translation. We will only set them if you accept.
If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.
Access
Translation/Interpreting
The surgery has access to telephone and video translation/interpreting services at all times, covering hundreds of different languages. However, please let us know when booking if an interpreter is required so that additional time can be allowed. For BSL interpreters, we may need some advanced notice in order to arrange for an interpreter to attend the surgery.
To access communication support for a hospital or community service appointment please let the provider of the service know when you arrange your appointment. The details of who will provide your appointment can usually be found on your appointment or clinic letters. The service provider will then be able to work with you to arrange necessary support on your behalf.
Transport to Appointments
The Non-Emergency Patient Transport Service provides transport for patients who are frail or need specialist assistance to and from appointments at hospitals, treatment centres and other similar facilities. If you need assistance to attend an appointment, contact them on 0345 6038117.
Parking & Disabled Parking
Disabled parking is available for patients of Thorpe Road Surgery in front of the main entry.
Community Link Transport
Community Link is designed for people who are unable to use or have difficulty using public transport, or where no public transport is available. Whether you use a wheelchair or not, our specialised transport and professional drivers will help you to gain greater access to shops and other vital services. The Community Link Bus is wheelchair accessible. Further information
The Patient Transport Service provides ambulances to patients who need support to reach their healthcare appointment, or for their admission to and discharge from hospital, due to their medical/clinical needs.
Disabled Parking - Blue Badge Scheme
The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.
For more information and an Application Form visit your local council office.
Loop System
We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit the Hearing Link website.
Blind/Partially Sighted
If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.
For more advice and support for blind people please visit the following websites:
Guide Dogs
Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.
Please visit the Guide Dog website for further information.
Providing NHS Services
Contact
Thorpe Road Surgery
64 Thorpe Road
Peterborough
Cambridgeshire
PE3 6AP
Telephone: 01733 302189