Appointments

No more waiting on the phones and no need to sign up for an account
Simply submit a quick online request using this link letting us know what we can help with and when you’re available, and one of our team will be in touch within the same working day. Give us as much information as you can as this will help us to help you

Routine appointments for nurses can be made in advance.

If you would like to see one of the practice nurses you can book an appointment via reception. The nurses offer a wide range of treatment room services including wound care, prescribed injections, childhood vaccinations, ECGs, cervical screening (smear tests), health checks, pill checks, and much more.

They also offer annual routine reviews for patients diagnosed with asthma, diabetes, COPD, hypertension, CHD, and CKD and other long-term conditions.

We have a Specialist Mental Health Practitioner at the practice who cares for our patients experiencing poor mental health. If you would like to make an appointment to speak with her, please contact reception. Her appointments are pre-bookable at any time, but if you need urgent help, please contact the crisis team on NHS 111 Option 2

Further information about Mental Health Support can be found here

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Request a Sick Note 

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they consider one is required. The chaperone may be a family member or friend, but on occasions a formal chaperone may be preferred.  

Patients are advised to ask for a chaperone, if required, at the time of booking an appointment, so that arrangements can be made and the appointment is not delayed in any way. The Healthcare Professional may also require a chaperone to be present for certain consultations

You can now register to receive information by text message on your phone regarding appointments and health care. 

If you wish to register for this messaging service please fill out the consent form.

New Data Protection Regulations from May 2018 (GDPR)
Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.

If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.

If you would like ot opt out of any future contact via text messaging, then please complete the form and indicate in the marked section.

If you are unable to leave the house to attend appointments and think you may require a home visit, please contact the surgery before 10.30am and our GP will arrange to assess you. This will usually include an initial phone call, so please keep your phone to hand.

Dentists are open for urgent and routine treatments. If you're registered with a dentist, you can contact the surgery by phone or in person.

Further information is available on the NHS website

Sometimes it's easy to forget about our eyes because they often do not hurt when there's a problem.

The doctors at Thorpe Road Surgery encourage patients to get their eyes tested every 2 years (more often if advised by your ophthalmic practitioner or optometrist)

Visiting an optician

The NHS eye test is free of charge if you are in one of the eligible groups and your sight test is considered clinically necessary. For more information, read about free NHS sight tests and optical vouchers.

Find your nearest optician 

Additional Resources

• Look After Your Eyes: Learn more about caring for your eyesight
• Vision Matters
• Fight For Sight
• APO Advice and Support for patients
• Blind Veterans UK

Your GP practice works in partnership with Greater Peterborough Network (GPN) to provide Enhanced Access appointments outside of normal practice opening hours.

These appointments give you greater flexibility to access routine healthcare at a time that suits you, helping to improve access to primary care across Peterborough.

Enhanced Access appointments are delivered through the GP Hub by an experienced multidisciplinary team, including:

• GPs
• Advanced Clinical Practitioners (ACPs)
• Practice Nurses
• Healthcare Assistants (HCAs)

GP Hub Opening Hours

The GP Hub is available at the following times: Monday to Friday: 6:30pm – 9:00pm Saturday: 8:30am – 6:30pm

What appointments are available?

• GP Appointments: Routine GP consultations for a range of non-urgent health concerns.
• Nurse Appointments: Our Practice Nurses can provide a range of routine treatments and services, including:
  • Cervical screening (smear tests)
  • Dressings and wound care
  • Stitch removal
  • Injections
  • Swabs
• Healthcare Assistant (HCA) Appointments: Healthcare Assistants can provide a variety of routine health checks and clinical procedures, including:
  • Blood tests (phlebotomy)
  • Blood pressure checks
  • Pulse oximetry
  • NHS Health Checks
  • Diabetic reviews and foot checks

How to book

Enhanced Access appointments cannot be booked directly through the GP Hub.

If you would like an appointment, please contact your registered GP practice. A member of the practice team will discuss your needs and, if appropriate, book you into the next available GP Hub appointment.

Can't visit your surgery during opening hours?

Ask your practice for an appointment at the GP Hub.

Why use Enhanced Access?

Enhanced Access helps make healthcare more convenient by:

• Providing appointments outside of normal practice opening hours.
• Offering greater choice and flexibility for patients.
• Improving access to routine primary care services.
• Supporting patients who find it difficult to attend appointments during the working day.
• Helping ensure patients receive the right care in the right place.

If you need advice or would like to book an appointment, please contact your GP practice.

The Minor Illness and Injuries Unit (MIIU) is located at the Emergency Department of Peterborough City Hospital, they are open 7 days a week from 8am - 8pm. No appointment is necessary.