Coming Soon: Anima

We’re pleased to announce that Thorpe Road Surgery will soon be introducing Anima, a new online system that will make it easier for you to contact us and request the help you need.  The system will collect more information regarding your symptoms and requirements allowing us to triage more effectively.

You will be able to submit your appointment and other requests online, at a time that suits you.

What are the benefits?

• Quick and easy – Submit your request online without waiting in a telephone queue.
• Your request is clinically assessed – Requests are reviewed by our clinical team so we can make sure you receive the most appropriate care.
• Get the right help – Anima helps us understand your needs and direct you to the most appropriate member of our team.
• Convenient – Submit requests from your phone, tablet or computer.
• More than just appointments – Anima can be used for a range of medical and administrative requests.

Same great care, just a simpler way

We’ll be moving to Anima in the coming weeks and will provide you with more information about how to use it before we make the change.

Please look out for further updates from Thorpe Road Surgery.

Learn more about Anima

Published: Sep 7, 2026